Locksmith Quotes — Secure and Professional

Pricing Residential Rekeying vs. a Full Lock Replacement

The main difference is parts vs. labour. A residential rekey involves changing the pins in an existing lock cylinder, so you're mostly charging for your time and skill, plus a small cost for pins. A full replacement means you're supplying new hardware, like a Lockwood 001 deadlatch or a Gainsborough trilock. Your quote must clearly separate the hardware cost from the installation labour. Forgetting this split confuses the customer and hides your margin. A simple rekey might be a $150 service call, while a new Gainsborough G2 Trilock can cost over $400 from Bunnings before you even add your markup and fitting fee.

How to Quote Master Key Systems for Commercial Sites

Master key system quotes fail when they only price the locks. The real work is in the planning: creating a pinning chart that defines who can open which doors. This intellectual property has value. Your quote needs line items for system design, cylinder pinning, key cutting and stamping, and the final installation. If you're busy pinning cylinders, you can't be answering the phone for new jobs. An AI receptionist like https://callkatie.ai can qualify the lead so you don't lose that work. For high-security sites, specify restricted key systems like Abloy Protec2, which cost 3-4 times more per cylinder than standard 6-pin setups.

Factoring in Emergency Call-Out Rates and Travel

Set tiered rates for call-outs and state them clearly on the quote. Don't just have one 'call-out fee'. Your pricing should have at least three levels: a standard business hours rate, an after-hours rate, and a public holiday emergency rate. Each tier should include a flagfall fee just for attending, plus the cost of labour and parts. QuoteMate lets you build templates for these scenarios so you can send a quote in two minutes. This stops arguments with customers about why a 2 am lockout costs more. A standard after-hours flagfall fee should start at a minimum of $220 + GST.

Manage Every Locksmith Job From Inquiry to Paid

Quoting is only half the work. QuoteMate tracks every locksmith job through a 9-stage pipeline — inquiry, quoted, accepted, scheduled, in progress, completed, paid, closed, or cancelled — with timestamps stamped automatically so you can see where every dollar is sitting and where the bottleneck is. Schedule jobs in two taps with Google Calendar sync, snap and annotate on-site photos against the job (not lost in your camera roll), keep a brain-dump checklist of materials and to-dos for the day, and chase quotes automatically if a customer goes quiet.

See how locksmiths run jobs in QuoteMate →